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Far Infrared Therapy:
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far infrared training or galloping boots used by jumpers

Shipping and Handling


When will my order be shipped?

In-stock items are usually shipped within 24 - 48 business hours.

When will my order arrive?
Depending on the shipping option you chose, your order will arrive anywhere from two days to three weeks.

What is the FREE SHIPPING policy?
Yes, Free Standard Shipping is available on orders over $50 USD

Our Free Standard Shipping service is by Small Packet Air  Mail/First Class Mail.
Delivery is approx. 10-14  working days with the USA & Canada and 14-21 working days for most International Addresses.
This Free Service does not offer tracking.

Shipping to Locations in the  United States

  1. Xpresspost:     3-4 business days  -  tracking number 
  2. Expedited Post:   4-8 business days - tracking number
  3. Tracked Packet:  6-12  business days - tracking number
  4. FREE Small Packet:  (Over $50.00) 10-14 business days - no tracking
  5. Air Mail :   (1 item only)  10-14 business days - no tracking - No Guarantee (Note: 99.99 % of the time our Air Mail Packages are punctually delivered to our customers, but if your package goes missing, we cannot replace your order)

 Shipping to Canadian Locations:

  1. Xpresspost:   2-3  business days - tracking number
  2. Expedited Post:   3-7 business days - tracking number
  3. FREE Regular Parcel:  (Over $50.00)  7-10 business days - tracking
  4. Regular Parcel:   (1 item only) 7-10 business days - tracking

Most International orders can shipped via: 

  1. Priority Worldwide Courier  2-10  business days - tracking number (not all locations)
  2. Xpresspost International:  5-8 business days - tracking number (not all locations)
  3. Tracked Packet Int'l:    7-15 business days - tracking number (not all locations)
  4. FREE Small Packet Int'l:  (Over $50.00) 14-30 business days - no tracking
    (Free Shipping available to most international locations - some exceptions apply)
  5. International Air Mail:    (1 item only) 14-30 business days - no tracking - No Guarantee
    (Note: 99.99 % of the time our Air Mail Packages are punctually delivered to our customers, but if your package goes missing, we cannot replace your order)

How are shipping and handling charges determined?
Rates are based on the weight of the package(s) shipped to a single address.

How are shipping and handling charges applied to multiple addresses?
Shipping rates are applied based on the total weight of each package to each address. If back-ordered items are shipped at a later date, there are no additional shipping charges.

Where are the products shipped from?  
All orders are currently shipped from our contracted Order Fulfillment center in Richmond, BC Canada.

All shipping rated quoted are in U.S. funds

 

Duty Charges:

Customers are responsible for any duty or customs fees your country may charge.  We cannot estimate the amount of time your package will take to clear customs. Normally, duty is not charged on alternative health therapeutic products to the USA.

 

 

International:

Yes, we ship to most international locations. Rates are calculated for you at the time of checkout. Some restrictions may apply for some services and not all services are available to all locations.

Just contact us for the rates of the service you are interested in. 
Shipping quotes are calculated by the weight of your package. 

Shipping services may change without notice.

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